Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Henry Legrand

Henry Legrand

July 27, 2025

5  out of  5
rating by Henry Legrand
"Robb and Karen do an amazing job! They are very knowledgeable and help in every way possible when there is a problem."
We responded:
"Thank you so much for your kind words! My team and me at Robb Burkee State Farm in Petoskey truly appreciate your feedback. We strive to provide knowledgeable and helpful service every step of the way, and it's wonderful to hear we made a positive difference for you. If you ever need assistance in the future, we’re always here to help!"
Profile photo of Cati Webb

Cati Webb

July 10, 2025

5  out of  5
rating by Cati Webb
"Very friendly and helpful in our transition to a new town. Exceptional customer service and fair rates. Karen went above and beyond to make the process easy. Thanks!"
We responded:
"We’re honored by your positive feedback! Our team at Robb Burkee State Farm strives to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Sincerely, Robb Burkee - Agent"
Profile photo of Reilly Mousseau

Reilly Mousseau

July 9, 2025

5  out of  5
rating by Reilly Mousseau
"I needed assistance with updating my policy. I spoke with Karen, she gave me a couple different options and helped me make an informed decision. Thank you Karen."
We responded:
"Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you had a great experience with our team. At Robb Burkee State Farm, we’re committed to providing personalized service and helping you protect what matters most. If there's ever anything you need, we're just a call or visit away! Thanks again for trusting us with your insurance needs! — Robb Burkee & Team "
Profile photo of Matthew R Lowe

Matthew R Lowe

July 6, 2025

5  out of  5
rating by Matthew R Lowe
"Robb Burkee Agency has been handling my Auto insurance for several years. They have provided me with great and timely support when I have both been in an accident as well as in my new car purchases. They most recently helped me put together a very affordable Home Owners policy. They are great people and I would highly recommend this Agency for all of your insurance needs!"
We responded:
"Thank you so much for your kind words and continued trust in Robb Burkee State Farm! We’re thrilled to hear that our team has been able to help you find the right coverage for your auto and home insurance needs. Your recommendation means a lot to us, and we look forward to continuing to serve you with the same dedication and care in the years to come. If you ever need anything, don’t hesitate to reach out!"
Profile photo of Barbara Nagle

Barbara Nagle

June 30, 2025

5  out of  5
rating by Barbara Nagle
"I switched Insurance companies in April 2025. What a Joy it has been with State Farm Insurance Agency. The promptness & calling with Agent Karen for my needs has been awesome. I tell my friends all time how satisfied I am. Thank you. Barb Nagle Petoskey, MI"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that your experience with our agency has been such a joy. Providing prompt and attentive service is our top priority, and it means a lot to know that you feel well cared for. If you ever need anything else, please don’t hesitate to reach out. Thanks again, Robb Burkee - Agent, State Farm Insurance"
Profile photo of Greg Stachler

Greg Stachler

February 3, 2025

5  out of  5
rating by Greg Stachler
"They were very helpful and saved me money"
We responded:
"We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Jackie Cameron

Jackie Cameron

November 14, 2024

5  out of  5
rating by Jackie Cameron
"Awesome insurance agency...Robb and Karen always available for questions, take the time to explain and make good suggestions on how to proceed!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with my team and me. We go above and beyond to ensure you are informed and supported. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your trust in us!"
Profile photo of Mike Bike

Mike Bike

October 16, 2024

5  out of  5
rating by Mike Bike
"A very nice , helpful and informative staff ! I had my car towed and paid cash for the tow , turned my receipt in for reimbursement at the local office and a check was cut in minutes , good service ."
We responded:
"Mike - Thank you for leaving a 5-star review for our Agency! We greatly appreciate your feedback and are delighted to hear that you had a positive experience with us. At Robb Burkee State Farm, customer satisfaction is our top priority. We strive to provide excellent coverage, competitive rates, and exceptional customer service to all our clients. Your review serves as a testament to our commitment to delivering a superior insurance experience. We will continue to work hard to meet and exceed your expectations, ensuring that you receive the best personal insurance solutions for your needs. If you have any further questions or require assistance, please do not hesitate to reach out to our team. Thank you again for your kind words and for choosing our insurance services. We look forward to serving you in the future."
Profile photo of John Neiswander

John Neiswander

October 9, 2024

4  out of  5
rating by John Neiswander
"They are "A HUGE SHIP of SUCCESS. TOO STRONG TO BE SUNKEN TREASURE 🪙😎💯💯💯🥳"
We responded:
"John - Thank you for taking the time to leave us a review on Google! We appreciate your feedback and are glad to hear that you had a positive experience Robb Burkee State Farm Insurance. If there is anything else we can assist you with or if you have any suggestions for improvement, please feel free to let us know. We value your opinion and look forward to serving you again in the future."
Profile photo of Roger Riedel

Roger Riedel

September 23, 2024

5  out of  5
rating by Roger Riedel
"I have been with State Farm for many years. I appreciate Karen and Robb, their friendliness and helpfulness. They warmly welcomed me and my family when we recently moved to town. - R Riedel"
We responded:
"Dear Roger Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your kind words and support. We are delighted to hear that you had a positive experience with Robb Burkee State Farm Insurance. It is our utmost priority to provide exceptional service and meet the needs of our valued customers, and we are thrilled to know that we have met your expectations. Your feedback is highly valuable to us, as it motivates us to continue delivering excellent service. If there is anything else we can assist you with, please feel free to reach out to us. We are always here to help! Once again, thank you for your generous review. We look forward to serving you again in the future. Best regards, Robb Burkee - Agent"
Profile photo of Teresa Wickings

Teresa Wickings

August 19, 2024

5  out of  5
rating by Teresa Wickings
"Great people to work with! Made our transition easy and we saved money on our insurance!"
We responded:
"“Teresa, we're thrilled to hear that our team made your transition as smooth as possible and helped with your insurance! Your feedback is greatly appreciated, and we look forward to continuing to serve you. -Robb” "
Profile photo of Mitch Goldsmith

Mitch Goldsmith

June 20, 2023

5  out of  5
rating by Mitch Goldsmith
"Very helpful and efficient"
We responded:
"Thanks so much for trusting us....we appreciate your business!"
Profile photo of s garrett

s garrett

June 20, 2023

5  out of  5
rating by s garrett
"My agent for many years"
We responded:
"Thanks for your trust in State Farm and my Agency!"
Profile photo of Mark Brown

Mark Brown

June 7, 2023

5  out of  5
rating by Mark Brown
"Robb and Karen as well as the complete State Farm team have been fantastic no matter what my needs have been. Thank you."
We responded:
"Thanks for your trust in us. We appreciate your business!"
Profile photo of Dropz

Dropz

October 5, 2022

1  out of  5
rating by Dropz
"State Farm has some of the worst customer service hands down. Do not use."
We responded:
"We apologize for your experience. We'd love to connect with you to see if we can assist. Please feel free to reach out to us at (231) 347-9811."
Profile photo of Dennis H

Dennis H

January 21, 2022

5  out of  5
rating by Dennis H
"Always a pleasant visit 😊"
We responded:
"Thank you for taking the time to review our Petoskey, MI State Farm office. We’re delighted to hear that you had a positive experience with us. At Robb Burkee State Farm, your satisfaction is our highest priority, and we look forward to continuing to support all your insurance needs. Robb Burkee & Team"
Profile photo of Julie Hueston

Julie Hueston

November 16, 2021

5  out of  5
rating by Julie Hueston
"Just moved back to town after being gone for over 5 years. Great friendly responsive office. Karen issued my insurance last minute on a Saturday. Robb took the time to explain recent Michigan insurance law changes that helped me decide on the right coverage. I found a gem of an agent."
We responded:
"Julie, we're thrilled to hear that our team made your transition as smooth as possible and helped with your insurance! Your feedback is greatly appreciated and we look forward to continuing to serve you. "
Profile photo of James Griffee

James Griffee

January 3, 2020

5  out of  5
rating by James Griffee
"Love this guy"